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Translation Framework Agreements

Streamline your Arabic translation procurement with fixed rates, defined SLAs, and a specialist partner ready when you need us.

What is a
Framework Agreement?

A framework agreement sets out pre-approved terms for your Arabic translation projects. With the agreement in place, your team can order translations directly without repeating the procurement cycle.

This model works especially well for organisations that regularly need English-Arabic or Arabic-English translation, such as:

  • Local authorities serving Arabic-speaking communities
  • NHS trusts providing patient information in Arabic
  • Government departments needing Arabic communications and compliance documentation
  • Enterprise organisations operating across English and Arabic-speaking markets

Framework Benefits at a Glance

Fixed Rates
Locked-in Arabic translation rates for reliable budgeting
Guaranteed SLAs
Guaranteed delivery windows for every project
Simple Ordering
Standard Arabic translations ordered directly, no individual quotes required
Dedicated Team
The same Arabic linguists on every project, familiar with your terminology
Client Portal
Submit Arabic translation projects, monitor progress, and manage invoices in one place

Setting Up a Framework Agreement

Our team collaborates with your procurement department to agree terms tailored to your Arabic translation needs.

1

Requirements Review

We review your Arabic translation volumes, document types, turnaround expectations, and quality standards.

2

Rate Card Development

We prepare a tailored rate card for your Arabic-English and Arabic-other language combinations with tiered service levels.

3

Contract Agreement

We formalise everything — SLAs, invoicing cycles, escalation protocols, and confidentiality clauses — in a single agreement.

4

Onboarding & Launch

We assign your dedicated Arabic linguists, build your glossary, and set up a streamlined ordering workflow.

Framework Options

Select the contract model that aligns with your organisation's procurement process and Arabic translation volumes.

Call-Off Contract

Commission Arabic translations whenever you need them at locked-in rates. There is no minimum spend — you pay only for the work delivered.

  • No minimum volume
  • Fixed rate card
  • 1-2 year terms

Volume Commitment

Agree an annual Arabic translation volume to unlock the most competitive rates. Best suited to organisations with steady, recurring requirements.

  • Up to 25% discount
  • Priority scheduling
  • Dedicated team

Managed Service

We handle every aspect of your Arabic translation programme — from linguist coordination and TM governance to monthly performance reporting.

  • Account manager
  • Monthly reporting
  • QBR meetings

Service Level Guarantees

Every framework includes written service level commitments with defined escalation paths.

2hr
Response Time
Quote acknowledgement within business hours, typically same day
3-5
Standard Days
For documents up to 5,000 words
24hr
Express Available
For urgent requirements
100%
Quality Guarantee
Complimentary revisions if the delivered work falls short of agreed standards

Exact SLA terms are set out in your framework agreement and can be adjusted based on project volume and complexity.

Public Sector Experience

We are experienced in meeting public sector procurement standards and delivering Arabic translation services within government frameworks.

Arabic Language Specialists

Expert Arabic translation across all 22 Arab League countries. MSA and regional dialect coverage with native translators for legal, medical, and technical content.

Accessibility Compliance

Arabic translations formatted for screen readers, assistive technologies, and accessibility compliance.

Security Cleared Staff

Security-cleared Arabic translators available for sensitive government and defence projects.

Budget Code Invoicing

We can split invoices across departments, projects, or cost centres to match your internal accounting structure.

PO-Based Ordering

We integrate with your existing purchase order and procurement workflows for seamless ordering.

Audit Trail

Comprehensive records and a transparent audit trail to satisfy your compliance and governance obligations.

Case Study

Oasis Crescent Wealth

Ongoing Arabic financial translation supporting Islamic finance documentation and investor communications for Middle Eastern markets.

View Case Studies
4+
Years of Partnership
100%
On-Time Delivery

Ready to Discuss a Framework Agreement?

Reach out to explore how a framework agreement can streamline your Arabic translation procurement. We will put together a bespoke proposal for your organisation.

Or email hello@arabictranslation.co.uk