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Security, Quality & Compliance

ISO 17100 certified Arabic translation with GDPR compliance and robust data protection for sensitive documents.

Quality Standards

Our Arabic translation service holds industry-recognised certifications and professional memberships that underpin every project.

ISO 17100:2015

Our Arabic translation workflows meet ISO 17100, the global benchmark for professional language services, covering linguist qualifications, process controls, and quality management.

Corporate Member of ITI

As an ITI corporate member, we uphold the standards of the UK's foremost professional association for translators and interpreters.

Home Office Approved

Our certified Arabic translations are recognised for immigration, legal and academic use by the Home Office, UKVI, universities, UK courts and other public bodies.

Security & Confidentiality

From personal certificates to sensitive legal files, every Arabic translation project is managed with strict confidentiality protocols.

In Line with GDPR

We operate in full accordance with UK GDPR and EU data protection law. As a data processor for your documents, we can provide a signed DPA tailored to your requirements.

NDA Ready

We require a signed NDA from every Arabic linguist we work with. For high-sensitivity projects we offer bespoke confidentiality agreements, including mutual NDAs for enterprise partnerships.

Encrypted Transmission

Every file transfer is encrypted, with TLS 1.3 on modern browsers and devices. For particularly sensitive Arabic documents, clients can also use our secure portal with optional two-factor login, a private SFTP folder, or encrypted email.

Vetted Translators

Every Arabic linguist is identity-verified with qualifications confirmed before joining our network. We carry professional indemnity insurance and can arrange DBS checks for regulated sectors.

Data Handling

Transparent policies govern how we receive, store, process, and permanently remove your files.

1

Secure Upload

All uploads travel over an encrypted connection to our London servers. Our backups are encrypted and kept in the EU, and our privacy policy sets out which outside services handle files for us.

2

Access Control

Your Arabic documents are restricted to the assigned linguist and project manager only. We enforce role-based permissions with a complete audit log of every file interaction.

3

Retention Policy

Job files are kept for 3 years from delivery and certified translation records for 7 years. Files sent for a quote that never becomes an order are kept for 1 year. A contract can set shorter periods, and we delete earlier whenever you ask, except the certification record.

4

Secure Deletion

When a file reaches the end of its period, it is erased in our quarterly deletion run, and every run is logged. Backup copies expire within 35 days. On request we confirm the deletion in writing.

Security Questionnaire

If your procurement team requires a vendor security review, we can complete standard and bespoke assessment forms promptly.

  • Usual security questionnaires
  • CAIQ (Consensus Assessment Initiative Questionnaire)
  • Your own due diligence forms
  • Agreements on data processing
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Translation Memory Governance

The Arabic glossaries and translation memories we build for you remain your intellectual property at all times.

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Quality Assurance Process

Each Arabic translation passes through a multi-stage review pipeline before reaching you.

1

Translation

A native Arabic translator with relevant domain knowledge renders your text using professional CAT tools for terminological consistency.

2

Editing

A second qualified linguist independently reviews the translation for accuracy, correct terminology, and natural Arabic style.

3

Technical QA

Automated validation catches numeric errors, tag mismatches, and formatting issues. Arabic spell-check and RTL layout verification included.

4

Final Review

Your project manager performs a final sign-off, confirms formatting integrity, and delivers the file with full revision history.

Questions About Security?

Get in touch to discuss your organisation's security needs. We can supply compliance documentation for vendor onboarding and procurement reviews.

Or phone us: 0800 193 8888