Arabic Telephone Interpreting: The Most Requested OPI Language
Arabic is the most frequently requested language for over-the-phone interpreting (OPI) services in the UK, driven by the large and growing Arabic-speaking population across the country. From GP surgeries and council helplines to police non-emergency lines and housing associations, thousands of organisations rely on Arabic telephone interpreting daily to communicate with Arabic-speaking residents, patients, and service users.
Why Arabic telephone interpreting demand is so high:
- NHS and healthcare — GP practices, NHS trusts, and community health services use Arabic OPI for patient consultations, appointment booking, prescription queries, and health advice calls. Arabic-speaking patients who cannot attend face-to-face appointments with an interpreter rely on telephone interpreting for ongoing healthcare access.
- Local authorities — Councils use Arabic telephone interpreting for housing enquiries, benefits helplines, social services calls, school admissions queries, and council tax support. Arabic is typically among the top three languages requested by council contact centres in areas with significant Arab communities.
- Emergency services — 999 and 101 calls from Arabic speakers requiring immediate language support. Arabic OPI provides instant connection to an interpreter, enabling emergency dispatchers, police officers, and paramedics to communicate effectively with Arabic-speaking callers.
- Utilities and housing — Energy companies, water companies, housing associations, and telecoms providers use Arabic OPI to support Arabic-speaking customers with billing queries, service issues, and account management.
Our Arabic telephone interpreting service provides instant connection to qualified Arabic interpreters, covering all major dialect groups 24/7. No advance booking is required — call and connect within 30-60 seconds.